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← Back to Primolitos

Website Usage Instructions

Dear Customer

Herewith list of instructions for you, as users to access the website:


  1. Enter your original USERNAME AND PASSWORD given to you by your primolitos representative.
  2. Click "Login"
  3. You will then receive a 2nd WordPress e-mail, with your OTP (one time password)
  4. Enter that OTP that you received on 2nd WordPress e-mail. eg. 349705
  5. At this point you should be successfully logged in.
  6. Please note this website works exactly as your bank would with a one time password.


  1. Click on "forgot password"
  2. Enter your email address
  3. You will receive an e-mail from WordPress, to reset your password, please click and follow the link
  4. You will be taken to the screen where you will need to ENTER NEW PASSWORD
  6. A new screen will appear with option to log in, click "Login"
  7. You will then be taken to the login screen of the website.
  8. Use the Username provided to you in your first WordPress e-mail, and the new Password you created.
    eg. USERNAME:

  9. NB. Keep the password you have created yourself, as you will always use that password.


Please note when opening the catalogue for the first time on a particular computer it may take several minutes. The process will be quicker the next time you browse the catalogue, as some info will be automatically stored on the pc you are utilizing. (Please note this is common practice with all websites.

  1. Click on "SHOP FOOD SERVICE CATALOGUE" OR "SHOP RETAIL CATALOGUE" (on the menu bar, on the left handside of the screen)
  2. Click on the FULL icon, below the catalogue, for full screen viewing. (bottom of the screen)
  3. Click on the arrow > to page and view the products on the catalogue. Alternatively click and drag the corners of the page, to page through the catalogue.
  4. To make a purchase, click add to cart button next to the product.
  5. Once you have clicked add to cart you will see an option to view cart next to the add to cart button.
  6. Once you click view cart you will see the complete order that you selected.
  7. If you want to delete a selected product, click X in the cart.
  8. If you want to change the quantity ordered, change number in the QTY Box.
  9. To add extra products in the cart click: click on "SHOP FOOD SERVICE CATALOGUE" OR "SHOP RETAIL CATALOGUE" (on the menu bar, on the left handside of the screen)
  10. When you happy with the products selected IN CART, and CART TOTAL, you can proceed to checkout.


  1. Once you proceed to checkout you will need to fill in the billing details.
  2. There is an option to ship to a different address, just make sure you have the small box below the "ship to a different address" ticked.
  3. When ready, click on PLACE ORDER