Better Packaging, Better Taste
Designer Econo Cutlery
Designer Packaging & Cutlery
State of the Art Factory
State of the Art Service
- Orders can be placed by E-mail, Fax, or Telephonically.
- All telesales operators are VOIP enabled so voice and video calls can be made free of charge to them
- Orders are delivered with invoices for immediate capturing.
- Electronic copies are delivered to the client once the trucks are loaded. This guaranties that the customers are aware of:
- The delivery of the order.
- Any back order.
- The value of the order, should payment be required.
- Customers are phoned on a regular basis.
State of the Art Delivery
- Deliveries are done on a national basis with warehousing in Gauteng, Western Cape and KZN.
- Transportation is done with our own Transport which includes 3 x 34 ton horse and trailer trucks.
- Deliveries for Gauteng and The Western Cape are scheduled twice a week with all other ares being serviced on a weekly basis.
To Improve Service Delivery
- Orders should be placed Telephonically with Sales on 0861 123 321 or emailed to firstname.lastname@example.org and email@example.com or faxed to 0861 456 654.
- The cut off time for local orders is 13h00 the day before for Gauteng and Western Cape orders.
- Wednesdays by 16h00 the week before country deliveries.
- Cut off times are imperative and have to be respected as:
- Goods need to be picked for delivery.
- Goods need to be packed for delivery.
- Goods not available off our floor need to be manufactured for delivery.
- We have a collections system that starts at 10h00 to 12h30 and reopens at 14h30 to 17h00.