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Logistics

Better Packaging, Better Taste

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Designer Econo Cutlery

Designer Packaging & Cutlery

State of the Art Factory

State of the Art Service

  • Orders can be placed by E-mail, Fax, or Telephonically.
  • All telesales operators are VOIP enabled so voice and video calls can be made free of charge to them
  • Orders are delivered with invoices for immediate capturing.
  • Electronic copies are delivered to the client once the trucks are loaded. This guaranties that the customers are aware of:
  • The delivery of the order.
  • Any back order.
  • The value of the order, should payment be required.
  • Customers are phoned on a regular basis.

State of the Art Delivery

  • Deliveries are done on a national basis with warehousing in Gauteng, Western Cape and KZN.
  • Transportation is done with our own Transport which includes 3 x 34 ton horse and trailer trucks.
  • Deliveries for Gauteng and The Western Cape are scheduled twice a week with all other ares being serviced on a weekly basis.

To Improve Service Delivery

  • Orders should be placed Telephonically with Sales on 0861 123 321 or emailed to orders@primolitos.com and orders1@primolitos.com or faxed to 0861 456 654.
  • The cut off time for local orders is 13h00 the day before for Gauteng and Western Cape orders.
  • Wednesdays by 16h00 the week before country deliveries.
  • Cut off times are imperative and have to be respected as:
  • Goods need to be picked for delivery.
  • Goods need to be packed for delivery.
  • Goods not available off our floor need to be manufactured for delivery.
  • We have a collections system that starts at 10h00 to 12h30 and reopens at 14h30 to 17h00.

No orders shall be - Currently being updated